Shipping policy

Processing Time

  • Orders are generally processed within 1–2 business days after they are placed.

  • Orders placed on weekends or national public holidays will be processed on the next working day.

Shipping & Delivery

  • We ship all orders within India via trusted domestic courier partners (such as Delhivery, India Post, Blue Dart, and others).

  • Estimated delivery time is 4–8 business days from the date of dispatch. This includes both processing and transit time.

  • While most deliveries happen within this timeframe, delivery to remote or less accessible pin codes may take slightly longer. Typical courier delivery times vary across India.

Shipping Charges

  • Shipping costs are calculated at checkout, based on the delivery address, order weight, and courier rates.

  • We may offer free shipping on certain orders or during special promotions — any such offer will be clearly displayed on our website or during checkout.

Order Tracking

  • Once your order is dispatched, you will receive a confirmation email with a tracking number.

  • Use the tracking number to monitor the status of your delivery on the courier’s website.

Shipping Restrictions

  • We deliver to all serviceable pin codes in India where our courier partners operate.

  • If your pin code is not serviceable, we will contact you for alternative logistics arrangements.

Delays

  • Although we aim to deliver within 4–8 business days, unforeseen delays can happen (for example, due to high volume, courier issues, or local disruptions).

  • In case of a significant delay, we will notify you via email with the updated expected delivery time.

Damages & Incorrect Orders

  • Please inspect your package as soon as you receive it.

  • If the parcel is damaged or the product is incorrect, contact us at support@crownandleathers.shop within 48 hours of delivery.

  • Provide photos of the damaged packaging or product; we will work to resolve it via a replacement or refund, as per our return/refund policy.

Returns & Refunds

  • For return and refund information, please refer to our Return Policy page.

  • Return shipping costs will depend on the reason for return: in case of damage or wrong items, we will cover the return shipping. For other returns, shipping may be borne by the customer (unless otherwise stated).

Contact Us

  • If you have any shipping-related questions, reach out to us at support@crownandleathers.shop . We are happy to assist with order tracking, delivery concerns, or any other logistics-related issue.